Delivery

At KuuZay.com, we pride ourselves on our speedy delivery right to your doorstep.  We promise to provide you with the best-in-class shopping experience at every step of the way. We KuuZay.com, assure you that all necessary precautions are taken so that your package is delivered to you intact and on time by our delivery partner. Just proceed with your order and we’ll do the rest.


Opening packages on the spot before payment is not authorized. However, as we are restlessly working on all of our consumers' satisfaction improvement, you have the possibility to return your items in case you find any unexpected issue with them (for example in the unlikely case that it was the wrong item). If there is a problem, please follow our return policy and we will support you.

KuuZay.com currently delivers 6 days a week (Monday through Saturday), to addresses in Accra and Tema.


You can expect a super-fast delivery to the below regions we currently deliver to:

- Accra & Tema (delivery within 48 hours)

- Kumasi 

- Cape Coast

- Takoradi

- Tamale

- Greater Accra

- Ashanti Region

- Central Region

- Eastern Region

- Volta Region

- Savannah Region

- Oti Region

- North East Region

- Bono Region

- Ahafo Region

- Bono East Region

- Western Region

- Western North Region

- Northern Region

- Upper East Region

- Upper West Region


Delivery occurs between

Monday – Friday; 08:30AM - 6:00PM

Saturdays: 09:00AM - 2:00PM. 


Our package sizes are classified as follows:

Small: includes items such as phones

Medium: includes items such blenders and iron boxes

Large: includes items such fridges, washing machines and TVs


All orders that hit our system could be delivered in 2(two) ways:

 

1. Premium Delivery (GH¢ 50):

This is a premium service that guarantees delivery within 24 hours. Orders placed towards or after4pm will be delivered the on the next day.